Key Responsibility Areas:-
1) Financial:-
- Achieving the assigned Sales target numbers for new loans
- Achieving the assigned Sales target values for new loans

2) Customer & Market:-
- Ensuring high levels of customer experience.
- Follow up with existing customers to get new leads for business, and cross-selling.

3) Process and Operations:-
- Adhering to laid down processes and guidelines in respect of Loan process and Policy.
- Strict compliance with the code of conduct.

Qualifications and Experience
1) Educational Qualifications - Graduation
2) Prior Experience - One to Three years in selling personal loans in Banks/ NBFCs
3) Domain knowledge - Deep knowledge of Personal loan products, Guidelines and Processes
4) Language skills - English, Hindi, Kannada
5) Age - 22 to 30 years
6) IT skills - Basic IT skills - Microsoft Office

Details of Role

Responsible for handling the gold loan business operations including assessment of jewellery, processing of loans, tracking of loan repayments, follow up, prompt collection of EMIs, collection of arrears in Gold loan accounts etc

Key Responsibility Areas:-
1)Financial:-
- Achieving Disbursement and collection targets assigned for Gold loans.
- Adherence to cost budgets and ensuring branch profitability.

2) Customer & Market:-
- Ensuring high levels of customer experience.
- Prompt follow-up with customers for regular repayment of Gold loans.

3) Process and Operations
- Adhering to laid down processes and guidelines with respect to the Gold loan process and Policy
- Strict compliance with the code of conduct.

4) Learning & Development
- Continuous learning and Certification on various topics assigned with respect of the responsibilities assigned

Qualifications and Experience:-
1) Educational Qualification - Graduation
2) Prior Experience - Three to Five years in handling Gold Loan business operations in Gold loan companies/ NBFCs.
3) Domain knowledge - Deep knowledge of Gold loan products, Guidelines and Processes.
4) Language skills - English, Hindi, Kannada.
5) Age- 25 to 30 years - Reliable for candidates with higher experience.
6) IT skills- Basic IT skills - Microsoft Office

Details of Role

Responsible for branch management, Sales and Service, Business development, Branch Profitability, Process Compliance, Audit and Risk Management, Team Building and Motivation.

Key working relationships -
1. Branch Team
- For effective sales so as to achieve the business and profitability targets
- To ensure compliance as per guidelines
- To provide the best experience to customers
- To address audit comments

Senior Management
- To achieve business targets
- To update performance position
- Compliance and Audit handling
- Provide suggestions/feedback

Customers
- Source business from customers
- Follow up repayments
- Provide quality service
- Resolve complaints

Key working relationships -
1. Financial
- Achieving business targets assigned to the branch
- Ensuring achievement of business targets of all team members
- Adherence to cost budgets and ensuring branch profitability

2. Customer & Market
- Ensuring high levels of customer experience
- Prompt follow up with customers for regular repayment of loans
- Deepening of customer relationships

3. Process and Operations
- Adhering to laid down processes and guidelines
- Overall branch administration and management of the team
- Ensuring excellent internal and external audit rating and closure of reports in time

4. Learning & Development
- Continuous learning and Certification of self and all team members

Qualifications and Experience -
1. Educational Qualifications
- Graduation / Post Graduation

2. Prior Experience
- Ten to Fifteen years in Banks- preferably public sector banks, with latest five years as Branch Manager driving sales and credit opeations of Retail loan products.

3. Domain knowledge
- Deep knowledge of Reatil loan products, Guidelines and Processes

4. Language skills
- English, Hindi, Kannada

5. Age
- 40 to 50 years - relaxable in case of highly experienced candidates

6. IT skills
- Basic IT skills - Microsoft Office

Details of Role

Responsible for branch management, Sales and Service, Business development, Branch Profitability, Process Compliance, Audit and Risk Management, Team Building and Motivation.

Key Responsibility Areas -
1. Financial
- Achieving Disbursement and collection targets assigned for Gold loans
- Adherence to cost budgets and ensuring branch profitability

2. Customer & Market
- Ensuring high levels of customer experience
- Prompt follow-up with customers for regular repayment of Gold loans

3. Process and Operations
- Adhering to laid down processes and guidelines with respect to the Gold loan process and Policy
- Strict compliance with the code of conduct
- Continuous learning and Certification on various topics assigned with respect of the responsibilities assigned

Qualifications and Experience
1. Educational Qualification
- Graduation

2. Prior Experience
- Eight to Ten years in handling Gold Loan business operations in Gold loan companies/ NBFCs

3. Domain knowledge
- Deep knowledge of Gold loan products, Guidelines and Processes

4. Language skills
- English, Hindi, Kannada

5. Age
- 30 to 35 years - relaxable for candidates with higher experience

6. IT Skills
- Basic IT skills - Microsoft Office